erp software solution

IT Infrastructure Management

   IT Infrastructure Management is gaining importance since the world has started believing in Business Aligned IT. Complex applications are being developed and this requires the best- in-class underlying infrastructure to run and deliver it to multiple users in the eco-systems of businesses. This requires a good understanding of the applications, architecting the underlying infrastructure, optimizing their use and managing complex SLAs.

Venkasys rich experience in Application Services and managing hybrid Infrastructure environments brings a perfect understanding of how these pieces can be stitched together to provide ultimate end-user experience/delight.

The services from the stable of Venkasys cover the following:

  • Server Management
  • Database Management
  • Managed Backup Services
  • Storage Management
  • Archival Management
  • Network Management
  • Managed Communications
  • Security Device Management
  • Managed Messaging
  • Enterprise Service Desk
  • End Point Management

Features

   Technology leadership coupled with world class supporting infrastructure and an experienced pool of resources helps us deliver high value, cost effective solutions to our customers.

Venkasys - Infrastructure Management Services offer the following features:

  • 24*7 Operations. Run operations on "follow-the-sun" model
  • Global Delivery Model - centers in India, Germany, USA and Mexico
  • Strong Centers-of-Excellence in various technologies
  • Best-In-Breed Practices
  • Strong Application Background
  • Integrated Solutions
  • Dedicated / Shared operations centers for customers
  • Integrated operations helpdesk (Infrastructure and Application)
  • Flexible Sourcing Models - Staff Augmentation, SLA Based Delivery , SLA + productivity gain, Total Outsourcing, Output based
  • Enterprise Service Desk
  • Strict adherence to ITIL& ITSM Process Framework

Benefits

Venkasys - Infrastructure Management Services offer the following features:

  • Reduced TCO (Total Cost of Ownership)
  • Adherence to industry best practices and processes
  • Domain expertise on-tap
  • Round the clock support
  • Retention of IT strategy and control by the customer
  • Reallocation of existing staff to other strategic assignments
  • Right sizing of resources